Frequently Asked Questions
Everything you need to know about shopping with Laced.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition releases may be final sale.
Are all your products authentic?
Yes, every item sold on Laced undergoes a rigorous multi-point inspection process by our expert authentication team to ensure 100% authenticity.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 30 minutes of purchase; otherwise, the standard return process applies.